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EEOC v. Convergys Customer

8th CircuitJuly 6, 2007No. 06-2874
Plaintiff WinConvergys Customer Management Group, Inc.$114,265.22 awarded
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Case Details

Status — whether other courts must follow this ruling
Published
Procedural Posture — the stage the case had reached
jury verdict

Related Laws

No specific laws identified for this ruling.

Claim Types

Failure to Accommodate

Outcome

Jury found for the EEOC and plaintiff-intervenor Demirelli on failure to accommodate disability claim under the ADA. Court of Appeals affirmed the jury verdict and damages award.

What This Ruling Means

**EEOC v. Convergys Customer Management Group: Court Rules in Favor of Worker with Disability** This case involved a worker named Demirelli who had a disability and needed workplace accommodations from her employer, Convergys Customer Management Group. The company failed to provide reasonable accommodations that would have allowed Demirelli to perform her job effectively. The Equal Employment Opportunity Commission (EEOC) sued the company on behalf of Demirelli, claiming the employer violated the Americans with Disabilities Act (ADA). A jury found that Convergys had indeed failed to accommodate Demirelli's disability as required by law. The company was ordered to pay $114,265.22 in damages. When Convergys appealed the decision to a higher court, the Court of Appeals upheld the jury's verdict and confirmed the damages award. **What this means for workers:** This ruling reinforces that employers must make reasonable accommodations for employees with disabilities. If your employer refuses to provide necessary accommodations that would help you do your job, they may be breaking federal law. Workers have the right to request accommodations, and employers cannot simply ignore these requests. The substantial damages awarded show courts take these violations seriously.

This summary was generated to explain the ruling in plain English and is not legal advice.

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